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[Sue]

  Hi all.

  I have  XP on my computer.  And until a little while ago, all was running smoothly.
 That was until I bought a new stick of memory and put it in.     I originally had 512 meg ram, but my son bought a game that had 512 as a minumum.   So I purchased another 512 and put it in. 
 This could just be co-incidence, but ever since having this new ram in, my computer has to be shut down  TWICE every time.   
 I have an ATX power supply.   And every time it is shut down, it restarts and then has to be shut down again.
 I have an administrator password on this computer and decided to take it off yesterday to see if it made any difference.   Well it did !!   It wouldn't shut down at all !!   It just kept re-starting time after time.     Of course, I've put the password back on as 2 is not too bad compared to 2000.  lol
 If any one could help me to fix this silly problem, I would be very greatful.

  Thanks in advance.
                   Sue

[Eric Booth]

Sue
this could be your problem



MISMATCHED RAM. Correspondent Morten Bech reported that a combination of PC-100 and PC-133 RAM was the source of his shutdown problem. When he resolved the mismatch (by removing the PC-100 RAM), he also resolved the shutdown problem. A general reminder of a great general tip: You will get the best results if all RAM in a particular computer matches in all respects!

Eric

[Eric Booth]

Sue
Suggest that you download/install and run Memtest 86 to check memory

http://www.memtest86.com/download.html

Eric

[Sue]

  Thanks for your reply Eric.

  I  took the original ram with me so it could be matched.   
 I guess you can't trust everyone.      I'll remove it and see if it's different.

  Thanks again.


                Sue