chloe9606
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« on: July 03, 2007, 04:56:16 PM » |
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wondering what iam doing wrong, when I run ad-aware if it finds something I have hit the quarentine button but nothing happens & when I go to close I get the message that there are unhandled objects do you still want to finish, can't find anything in their help file relating to this
cheers chloe
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neonwizard
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imfndunn
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« Reply #1 on: July 03, 2007, 05:01:02 PM » |
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Sounds like your not giving it enough time to complete it's task, I've notice that this version does take longer to do it's thing.
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chloe9606
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« Reply #2 on: July 03, 2007, 06:40:04 PM » |
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ok, thanks neon
chloe
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chloe9606
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« Reply #3 on: July 04, 2007, 10:36:34 AM » |
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Hi neon, well I gave it a good 5 mins. last night, still the same message would you advise a new install as I haven't seen anyone else with this prob?
chloe
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neonwizard
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imfndunn
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« Reply #4 on: July 04, 2007, 10:43:01 AM » |
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All I can suggest is to uninstall it delete the Lavasoft folder then reinstall.
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chloe9606
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« Reply #5 on: July 04, 2007, 02:03:07 PM » |
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well I uninstalled & deleted folder re-installed still the same results
chloe
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Tassie
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« Reply #6 on: July 04, 2007, 02:47:20 PM » |
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Where on the computer is the file located?
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Cheers
Born to suffer, live to die.
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chloe9606
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« Reply #7 on: July 04, 2007, 04:48:14 PM » |
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sorry tassie, don't understand what file are you asking about?
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Isisrose
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« Reply #8 on: July 04, 2007, 07:24:29 PM » |
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Hi Chloe,
After Ad-Aware has finished scanning you will notice above the words Scan Results there are 3 tabs, - 1st is Critical Objects, - usually (0), 2nd - Privacy Objects - mine found (11) and 3rd Log file.
I found you have to delete or quarantine 1st & 2nd tabs separately.
If you dont delete BOTH sections you get that message 'There are unhandled objects. Do you still want to finish'
I hope this may be of some help
Isisrose
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« Last Edit: July 04, 2007, 07:27:23 PM by Isisrose »
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chloe9606
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« Reply #9 on: July 05, 2007, 10:59:49 AM » |
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Thank you isisrose, that was my problem
cheers,
chloe
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