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Author Topic: Outlook problem  (Read 494 times)
witchy
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« on: December 19, 2009, 02:31:12 PM »
I have a problem with Outlook:
When I try to open it throw up an error report and asks to open in safe mode:
Problem is I cannot see the error to fix it -and wouldn't know what to do anyway.
Do you have any suggestions.


AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: mso.dll      ModVer: 12.0.6320.5000      ModStamp:485ae817
fDebug: 0       Offset: 005d2747

Windows XP with Office 2007

Witchy
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Dayko
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« Reply #1 on: December 19, 2009, 04:48:58 PM »
If it was me I'd just reinstall Outlook.
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neonwizard
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« Reply #2 on: December 19, 2009, 05:48:37 PM »
Or try the repair in Add and Remove
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witchy
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« Reply #3 on: December 19, 2009, 07:48:06 PM »
Sorry Guys,
Cannot find a repair in Add Remove, and cannot reinstall outlook only.
Looks as if I have to uninstall MS Office and then reinstall it.
Is there any easier way?

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Dayko
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« Reply #4 on: December 20, 2009, 12:55:24 AM »
Have you tried to restore from a prior date?
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Jutta
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« Reply #5 on: December 20, 2009, 01:50:08 AM »
I would open Ms.Outlook, click on "Help" in Menubar on top, click on "Detect and Repair" in the dropdown Menu, and let it run its course!
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appletree
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« Reply #6 on: December 20, 2009, 06:10:09 AM »
Just instal MS Office over the top of what is already there.
You don't have to uninstal first.
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witchy
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« Reply #7 on: December 20, 2009, 03:11:38 PM »
Well, I seem to have a mystery,

I have re installed MS Office.Still got the problem.

I ran the diagnostic check which found one problem and repaired it but still have the same difficulty.

I can only open Outlook in safe mode.

I am now wondering if it would be better to forget the whole thing and go to Outlook Express, difficulty there is I tend to rely on my calendar.
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neonwizard
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« Reply #8 on: December 20, 2009, 03:33:54 PM »
Try this, uninstall Office 2007 then open RUN and copy and paste this:-  %appdata% then open the Microsoft folder and delete the Outlook folder then reinstall Office
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witchy
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« Reply #9 on: December 20, 2009, 08:02:11 PM »
 Cheesy Thank you Neon,oh great and wonderful adviser

That seems to have fixed it!!!!!! Grin Grin

I was able to open Outlook with no problems

Thank you

Witchy
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